Questions & Answers
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CONTACT INFORMATION
Payment Information
How is the recipient reimbursed?
Refunds are typically processed to the original payment method. If that’s not possible, store credit may be issued.
Can I be reimbursed through the original payment method?
Yes, refunds are processed to the original payment method unless otherwise requested.
Do you deliver out of Belagavi?
No, we currently only deliver within Belagavi. We are not able to ship to locations outside of Belagavi at this time.
How can I return an item?
To return an item, log into your account, select the order, and initiate a return request. You will receive return instructions and a shipping label if applicable.
Will I receive the same product that I see in the picture?
Yes, we ensure the product images accurately represent the items. Slight color or detail variations may occur due to screen settings.
Will you restock items indicated as “out of stock?”
We aim to restock popular items as soon as possible. You can sign up for notifications to be alerted when an item is back in stock.
Orders and Returns
Delivery charges for orders from the Online Shop?
The charges depend on the shipping location, method chosen. These are clearly outlined at checkout.
How long will delivery take?
Delivery times vary. Standard shipping takes 3–7 business days, while express delivery takes 1–3 business days.
What exactly happens after ordering?
After your order is placed, you’ll get a confirmation email. Once processed, your item will be shipped, and you’ll receive a tracking number.
How long does the delivery take and how much does it cost?
Delivery takes 3–7 days for standard shipping and 1–3 days for express shipping. Costs depend on weight, destination, and shipping method, visible at checkout.
Which browser is best to use the site?
Our site works best with the latest versions of Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.
How do I subscribe to the newsletter?
Scroll to the bottom of our website and enter your email in the “Subscribe” box. Confirm the subscription through the email you receive.